E-MAIL:        secretary@arvs.org.uk

For all membership, events and general enquiries please contact our secretary on the email address above.

Terms & Conditions

This website www.arvs.org.uk(the “Site”) is provided by The Association of Racecourse Veterinary Surgeons [ARVS] (“the Association”). Use of the Site is governed by these terms and conditions (together with the documents referred to on it) (“Terms and Conditions”).Please read them now. By using the Site you indicate that you accept the Terms and Conditions and that you agree to abide by them. If you are not willing to accept these Terms and Conditions you may not use the Site.


Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users who have registered as members with us. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.


The Site and its contents are for general information only and are provided “as is”. We make no warranties, representations or undertakings about:

  • any of the content of the Site (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content);
  • or any content of any other third party website referred to or accessed by hypertext link through the Site. We make no guarantees that the Site is free from so-called computer viruses. It is strongly recommended that you check for such viruses before downloading it or its contents.


Links to third-party websites are for your convenience only. Such websites are operated and controlled by third parties and their inclusion does not imply any endorsement or approval by the Association of the materials on such websites.


The Association accepts no liability for any claims, penalties, loss or expenses arising from: any reliance placed on the content of the Site; the use or inability to use the Site; the downloading of any materials from the Site; or any unauthorised access to or alteration to the Site. This clause shall not exclude liability for death or personal injury caused by the negligence of the Association.


The content of the Site (including, but not limited to all text and artwork) is protected by copyright. The copyright is owned by the Association or is otherwise licensed from a third party for use by the Association.

You may view or download any part of the Site for private purposes, but you are not permitted, without our permission, to:

  • store the Site, or any part of the Site, for any other purpose;
  • print copies of the Site, or any part of the Site, for any other purpose;
  • reproduce, copy or transmit the Site, or any part of the Site, in any way, for any other purpose or in any other medium.

All other rights which are not specifically granted are reserved.

Privacy Policy

Please read our Privacy Policy for details of how we use information about you.

The Association reserves the right to amend or replace the Terms and Conditions at any time. If we make any substantial changes we will notify you by posting a prominent notice on the Site.


The Terms and Conditions shall be governed by and construed in accordance with the Laws ofEngland&Walesand any disputes that may arise will be subject to the jurisdiction of the English courts.

Bookings & Purchases from our site

We do not store credit or debit card details, nor do we share customer details with any third parties.

Unless you ask to subscribe to our newsletter by way of becoming a member of ARVS , we will only use your contact details to communicate with you regarding your booking or purchase.

You have the right to remove your details from our database.  To do so please contact the Secretary.

We will contact you by email where possible, but we ask for your telephone number when booking a seminar in case we have to contact you urgently – we will not otherwise contact you by telephone.

When you make a booking for a seminar, you will have the opportunity to opt to receive our special offers.  If you choose not to receive these, you will not receive any unsolicited mail from ARVS.


Payment/Cancellation Policy

We require payment in full at the time of booking.  We will send an email confirming your booking, with full details of the date and venue,  on receipt of your payment.   We regret that, in accordance with the Consumer Contracts Regulations Act 2013 relating to events on specific dates, we cannot accept cancellations less than 6 weeks prior to the seminar date, however, we will use our best endeavours to transfer your booking to an alternative seminar (see Your Agreement below).

BOOKINGS – Your Agreement

By making a booking on a ARVS seminar, you are entering into an agreement as follows:

I consent to the personal details being collected for the purpose of this purchase.    (These details will be used only in relation to this purchase and will not be passed on to a third-party).

I acknowledge that I am entering into a contract with ARVS.  If I cancel my booking(s) –  I understand that I must notify the Secretary by email (full details are in your Order Confirmation email).  Transfers to other seminars can only be given if ARVS is able to fill my place(s).  Refunds will only be given for cancellations more than 6 weeks prior to the seminar.

I understand that during my CPD with ARVS I may visit a variety of locations. I understand that during the full duration of  the course, and when I am visiting, or travelling to or from these locations, I do so entirely at my own personal risk and take full responsibility for my actions.

I have read and understood ARVS’s advice below on Insurance.

I acknowledge that the data that I provide when making my booking(s) will be held centrally by ARVS

I acknowledge that if I prefer ARVS not to use any images of me, taken by other delegates or ARVS during my seminar, I must inform ARVS on the day of the seminar.


Merchandise will be invoiced prior to dispatched, only if in stock.  Orders will be posted when payment is received.  We will accept returns and issue refunds only if the good are found to be faulty or if returned unused, with labels still attached.  We will not accept returns from goods faulty due to wear and tear, and should be within 3 months of purchase.

COVID-19 – I agree to comply with all regulations and local rules relating to COVID-19 when attending seminars.  Should I reside in an area under lockdown at the date of the seminar, or should I develop symptoms which could indicate I have contracted the virus or come into contact with someone with the virus, I will get in touch with ARVS (details in your confirmation email) to rearrange my booking.

Obligations of ARVS

If, due to unforeseen circumstances, ARVS is forced to cancel a seminar we will offer you the choice of an available place on a future seminar or a refund of fees paid.


It is advisable that you have adequate insurance. We are not responsible for any damage incurred to your belongings whilst participating on one of our courses.


For all enquiries please contact the Association Secretary.


Thank you for visiting the Site.